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Frequently Asked Questions

When you order from our website with advance payment , we ensure that the order gets processed within 24 hours and gets delivered within 5-10 days.

Delivery cost is depends on area. As a standard process inside Dhaka 1000 BDT. Outside Dhaka 1200 BDT per items. 

You can login with your credentials to our site and track the order status as well as the order details. If you have any issues or queries please get in touch with our phone number 01979985366 , 01979985367. 

Yes, you will be asked to sign a delivery challan, in which you confirm that the product(s) was delivered in the correct condition (without obvious defects or damage).

We kindly ask you to call our phone number (01979985366 , 01979985367) to confirm your new shipping address before sending out you product from our factory.   

We currently provide assembly service free of cost around Dhaka. For further details, please contact our number 01979985366 , 01979985367  

No cancellations are allowed on Furniture categories once the order is placed. In case of any exception, at sole discretion of Furniturery BD, two-way shipping charges will be borne by the customer. In case of cancellations, refund will be made for Part Payment orders that contain products from Furniture categories; the delivery charge will be forfeited as cancellation charges rest of amount will be refunded after 15 to 25 working days.

Returns for Furniture category will be accepted only for Damaged/ Defective products. You will need to inform us of any damage/ defects within 24 hours of delivery of the product, in order to receive the replacement. 

Returns for Furniture category will be accepted only for Damaged/ Defective products. You will need to inform us of any damages/ defects within 24 hours of delivery of the product, in order to receive the replacement. 

If you received your product with missing parts, defects or accessories, immediately notify us over phone 01979985366 , 01979985367. A replacement will be sent over to you as soon as possible. You will need to inform us of any missing parts/ defects within 24 hours of delivery of the product, in order to receive the replacement.

All of Furniturery BD products have a warranty period. If after using such a product, you identify any flaw or manufacturing defect, please get in touch (01979985366 , 01979985367 ) with us. We will be happy to facilitate a resolution.